Data Protection Overview
TrackPricesPro values user privacy above all else. When you submit your shop name and email to our waitlist, or use our service to monitor competitor pricing, your information is securely stored either to local state or directly inside modern, encrypted PostgreSQL relational servers.
We treat your store data with the highest standards of confidentiality and integrity, ensuring that no unauthorized parties gain access to your business intelligence.
Purpose & Legal Basis for Processing
We collect your email address, shop name, and monitored website URLs solely for the purpose of:
- Providing access to the TrackPricesPro SaaS dashboard and Chrome extension services.
- Communicating critical product updates, price alerts, and service announcements.
- Configuring and maintaining your account and monitored product catalogs.
We process this data strictly under the legal basis of your explicit consent and legitimate business interests in operating the competitor intelligence tool.
Cookies & Tracking
We use minimal, essential cookies strictly to ensure core website functionality (such as remembering your cookie banner preferences and session security tokens).
We do not use third-party tracking pixels, invasive fingerprinting, or cross-site retargeting cookies without your explicit, separate consent. You may configure your browser to reject cookies or adjust your preferences using our Cookie Consent Banner at any time.
Third-Party Sub-Processors & No Marketing Redistribution
We do not rent, sell, or loan your emails or identified competitor URL maps to third-party data brokers, advertisers, or marketing networks. Captured information remains restricted purely to internal operations.
To operate our service reliably, we utilize secure, GDPR-compliant third-party cloud infrastructure providers to host our databases and execute automated background price verification routines. All sub-processors adhere to standard contractual clauses (SCCs) and rigorous security controls.
Encryption & Security Standards
All database queries and network transmissions are executed over hardened Transport Layer Security (TLS) protocols, preventing packet sniffing and man-in-the-middle attacks.
Prepared Statements: Our backend architecture segregates SQL commands from client-supplied variables, neutralizing SQL injection vectors entirely.
Access Control: Administrative access is constrained by strict role-based access control (RBAC), multi-factor authentication, and encrypted credential vaults.
Honeypot & Bot Defense: Public input forms incorporate automated honeypot filters and reCAPTCHA verification to prevent spam and credential stuffing.
GDPR Compliance & Data Retention
In adherence with European Union General Data Protection Regulation (GDPR) frameworks, you maintain complete ownership over your personal data and database entries. We retain your data only for as long as your account remains active or until you request its deletion.
As a data subject, you have the right to:
- Request access to all personal data held about you.
- Request immediate correction or modification of inaccurate records.
- Request complete erasure ("Right to be Forgotten") of your account and related telemetry.
- Object to or restrict specific data processing workflows.
- Request an export of your data in a structured, machine-readable format.
Exercising Your GDPR Rights
To request immediate data removal, account deletion, or an export of your records, contact our privacy team:
support@track-prices.com